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Returns & Refunds
Terms and Conditions
Terms and Conditions*
The goal of islamabadonlineshop.pk is to provide quality products to our valued customers, to keep the products safe in our warehouse all products are placed in air tight packet so that the colors and dust could not change the quality . All items we dispatch are double checked by our staff for better customer experience but still if the product is broken during the transit you can get the replacement. Return/Replacement Terms are as below:
Return / Replacement Policy:
- If broken or wrong item sent to you we will sent new item to you FREE of cost in exchange.
- Replacement is accepted,if product is not same as picture or is Broken/damaged in any form or wrong item is sent.
- If your item is damaged you have to contact us within 3 days.
- If you do not like the design or style or any size issue after you receive it then you need to send it back and we will issue you the coupon code of same product amount.
- Contact 0334-8212606 for placing your return.
- The product must be unused, unworn, unwashed and without any flaws
Money Back Policy:
- You can get your money back, if the item is damaged or wrongly sent within 3 days.
Colors of Products:
- Colors of the products may be slightly varied from the photographs due to brightness of your monitor/Screen and lightning effects during photography
Cash on Delivery Conditions:
- Cash on delivery is made Via TCS.
- You will need to pay Cash before receiving parcel from TCS.
- Please be informed that prices of each product changes with time. for the updated prices always visit our website. Old posts on our social profiles may not show same prices as mentioned on our website.